Booking and General Questions
Q: How do I book my event?
A: Please call us at (714) 702-5663 between the hours of 9 am and 9 pm, 7 days a week to book your event. All bookings are taken over the phone.
Q: I tried calling you during your business hours, why is no one picking up?
A: Our phone number, (714) 702-5663 rings both a cell phone and an office phone. Unfortunately we are not always able to answer our phone right away; we may be away from the desk or assisting another client, driving or in the middle of an event. We are a family business and our family schedules do occasionally clash with our business hours. If we are unable to answer, please know that your call is very important to us; just leave us a voice mail with your name, phone number, date of your event and your message, and we will return your call within 24 hours (and many times, within just a few minutes.)
Q: Do you require a deposit?
A: All bookings require a $20 non-refundable retainer, per artist/per rental unit by credit card to secure your artists or rental units. This retainer is included in our published rates and is non-refundable. This retainer is applied to your total balance due. To pay the retainer, a credit card is required. For your convenience, we accept Visa, MasterCard, Discover and American Express.
Q: How do I submit by retainer?
A: The retainer must be paid by credit card over the phone. For your convenience, we accept Visa, MasterCard, Discover and American Express.
Q: What forms of payment do you accept?
A: Cash is preferred. We also accept payment with credit card. We do not accept personal checks.
Q: How far in advance should I book my event?
A: To guarantee your date and time, as well as the availability of your entertainer or rental unit, you should book as soon as you know the date and time of your event. We accept bookings up to one year in advance.
Q: Do you charge a travel fee?
A: We service all of Orange County and parts of southern Los Angeles County without a travel fee. Please see our Service Area for details. Bookings outside our service area will require a minimum booking and or/travel fee.
Q: Do you offer "day of" bookings?
A: We do, but on a limited basis. We will not always be able to accommodate a "day of" booking due to availability of our artists and entertainment service. To guarantee an artist for your event, please book well in advance. A retainer by credit card is still required on "day of" bookings.
Q: Are your rates negotiable?
A: No, our rates and fees are not negotiable. Everyone pays the same rates for parties and events. We make our prices public so you know you are being treated fairly. Rates for some large events may vary.
Q: How much should I tip my artist?
A: Our official policy on tips is that they are accepted and appreciated, but never expected. If you feel your artist did a great job you are absolutely welcome to reward them with a gratuity. On average, tips for artists range between $20 and $60.
Q: Do you require a minimum booking?
A: Yes, we require a two hour minimum booking for each artist booked for events within our normal service area. Please contact us directly for minimums outside our service area.
Balloon Twisting Questions
Q: What age group is balloon twisting appropriate for?
A: Balloon Twisting is great for ages 2 & up. Children of all ages should always be supervised around balloons.
Q: How many hours should I book?
A: Our balloon twisters make between 20 and 25 balloons each hour. Obviously, larger, more complex structures take more time than smaller designs. When booking, it is important to remember adults love our balloons and can't help but participate. We do not restrict our artists to specific designs, or to simple designs to accommodate a larger number of people. Please book accordingly.
Q: What do your balloon artists make at parties?
A: Our balloon twisters make everything from princess and mermaids, to monkeys on trees, space aliens, super heroes, dinosaurs, hats, tigers, lady bugs, and much more. Nearly everything our artists make utilizes more than one balloon, which brings a level of complexity and color to our balloons that you can’t get from many companies.
Face Painting Questions
Q: What age group is face painting appropriate for?
A: Face painting is great for anyone ages 2 and up. Please note that some young children may not like a stranger painting their face. Our artist offer a variety of hand and arm designs that may be of interest to the younger children. Our designs take between 2 and 5 minutes to paint. Our artists are amazingly talented and have great designs for teens and adults as well as young children.
Q: Are your designs airbrushed or painted with stencils?
A: We offer traditional freehand brush and sponge painting. Our face painters do not use stencils or airbrush, Our freehand painting allows for custom designs that can not be achieved with stencils..
Q: What type of face painting do you offer?
A: We offer stunning full faces, beautiful eye designs, masks and cheek art. We leave it up to the individual being painted as to what they would like to be painted, and do not restrict our artists to specific designs.
Q: How many hours should I book?
A: The amount of time for each design depends on the complexity of the design chosen. Each face painting design takes between 2 and 5 minutes. We recommend that one hour be booked for every 15 to 20 children/adults to be painted.
Glitter Tattoo/”Real Matte” Tattoo Questions
Q: What age range are glitter tattoos/"Real Matte" tattos appropriate for?
A: Glitter tattoos/"Real Matte" tattoos are great for ages 2 & up. Please note that some 2 year olds may not like strangers or may be too squirmy. Glitter tattoos/"Real Matte" tattoos are loved by teens and adults too.
Q: How are glitter tattoos/"Real Matte" tattoos applied?
A: The artist will apply a small self adhesive stencil to the skin.
They then will paint a special cosmetic grade skin glue within the stencil.
At a certain point in the drying process, they will then remove the self adhesive stencil and brush in cosmetic grade, nonmetallic glitters.
For our “Real Matte” tattoos, the artist will apply a small self adhesive stencil to the skin.
They will then add the “Real Matte” tattoo ink to the skin on top of the stencil.
The stencil is then removed and the entire tattoo is then dusted with a setting powder to absorb the moisture.
Q: How long do the Glitter Tattoos and Real Matte Tattoos last?
A: The glitter tattoos are waterproof, rub-proof and last between 3 and 7 days.
The “Real Matte” tattoos are also waterproof and last between 3 and 5 days.
Please note that salt water and chlorine levels in the pool may affect the longevity of the tattoos.
Q: How are glitter tattoos removed?
A: Each guest will receive a care card with instructions for care and removal. Glitter tattoos are removed easily with rubbing alcohol or lotion.
Q: How many hours should I book?
A: We recommend that one hour be booked for every 20 guests.